Frequently Asked Questions
Considered Answers to Substantive Questions
The following addresses the questions most frequently raised by prospective clients and their advisors. Where a question is not answered here, it may be raised through our secure enquiry form.
Yes. We examine only publicly accessible information. Open-source intelligence is a lawful discipline used by law enforcement, intelligence agencies and security firms worldwide. The information we examine is already in the public domain. We provide structure, comprehensiveness and professional judgment to a process any sufficiently determined individual could undertake themselves.
We apply structured disambiguation logic using multiple corroborating data points: known addresses, email addresses, dates of birth, employment history and associated entities. Every finding is attributed with a documented basis. Where attribution is uncertain, it is flagged for client confirmation rather than included without caveat.
Common names are a routine and technically demanding challenge. We use structured disambiguation logic cross-referencing multiple identifying data points simultaneously, with name variation analysis covering maiden names, abbreviated forms, transliterations and misspellings. For particularly common names, additional identifying information may be requested during intake. All attributions are documented and uncertain ones flagged for confirmation.
The search phase uses structured query techniques and, where available, API-level access to data sources. Every finding is then subject to human review before inclusion: accuracy assessed, context evaluated, disambiguation applied. We do not deliver automated reports. Professional judgment is applied to every finding.
Core coverage spans the United Kingdom, the United States (all 50 states) and the European Union. Additional jurisdictions can be incorporated based on requirements identified during intake. If you have concerns in jurisdictions outside our core coverage, raise this during the enquiry process and we will advise on capacity.
We do not guarantee the removal of any specific information. We provide comprehensive identification of exposure, structured risk assessment and detailed remediation guidance. Many removal requests succeed, particularly with data broker platforms obligated to honour opt-out requests. Some public records and press articles may not be removable. We are transparent about the likelihood of success for each action and provide realistic expectations throughout.
Reports are delivered within 24 hours of receipt of the completed intake form, and in many cases significantly sooner, sometimes within an hour. Complex cases involving multiple jurisdictions or common names may require additional time, which will be communicated at the outset. We provide a timeline estimate upfront and communicate proactively if any adjustment is needed.
Materially different. Services such as DeleteMe focus on submitting opt-out requests to data broker platforms. Our review examines corporate registries, press and media archives, credential breach data, search engine indexing, social media and trademark registries in addition to data brokers. We apply structured risk classification to every finding, deliver a forensic report with composite risk analysis, and operate under mutual NDA. We are not a subscription tool.
All client data is securely deleted on completion: intake information, search records, intermediate findings, draft reports and all associated metadata. Written confirmation is available on request. The only exception is where retention is required by law, in which case the minimum required data is held for the minimum required period under the same security controls.
All fields are mandatory. The comprehensiveness of the review depends directly on the quality and completeness of intake information. If you have concerns about providing certain categories of information, raise this during the initial enquiry or after NDA execution and we will advise on the impact of any omissions.
Where findings have potential legal implications, these are noted in the report with appropriate context. We do not provide legal advice, but our reports are structured to serve as reference documents for legal advisors and are regularly used alongside legal, PR and security advisory work.
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